🔷 Q Do I need to add my patients one by one?

🟢 A No. You can upload a standard CSV file with as many patients as you want.

🔷 Q How can I prove that a patient received post-treatment instructions?

🟢 A Export a CSV for any date range to list all instructions delivered to any patient in your practice.

🔷 Q Can I cancel anytime?

🟢 A Yes. No contracts or long-term commitments.

🔷 Q Will my settings carry over after the trial?

🟢 A Yes — your templates, starred procedures, and delivery logs remain if you subscribe.

🔷 Q Can we customize instructions and branding?

🟢 A Yes. Adjust language to match your clinical style and add your practice branding.

🔷 Q Can I send instructions by text and email?

🟢 A Yes. One-click Email/SMS delivery is built in; you can also print handouts.

🔷 Q Can I still print handouts?

🟢 A Absolutely — generate clean, print-ready instructions for patients or caregivers.

🔷 Q Can I export or remove my data?

🟢 A You can export CSVs of delivery logs and other data. For help with data management, contact support.

🔷 Q How do I get help?

🟢 A Email support@theoncallbot.com (Mon–Fri, 9 AM–6 PM ET).